UX/UI Designer - Researcher

Local Peoples is seeking enthusiastic and talented UX/UI Designer - Researcher in the ACT, NSW, QLD, SA, VIC, WA to join our team as embedded members with our prestigious Government client. Our government client requires an experienced User Interface and User Experience Designer to work as part of an agile design team, to work on a large complex project in employment related services.

Supported by one of the best communities of service designers, researchers, interaction and visual designers in the Federal Government, you will be leading the UX/UI design and user research activities required to clarify projects’ scope, identify user needs, define user journeys, create UI mock-ups and Figma prototypes using our design system, test design assumptions with external users and support business analysts, developers and testers throughout the solution delivery.

Responsibilities:

• Lead and work collaboratively on user research activities and developing design solutions.

• Ability to understand the Departments Policy environment and apply to project outcomes, digital solutions and the desired user experience.

• Provide expert and timely advice to ensure high design standards and provide design guidance and solutions throughout the project lifecycle to support the Departments user needs.

• Ensuring solutions that you produce comply with WCAG 2.1 accessibility guidelines and Digital Transformation Agency recommendations.

• Developing and maintaining effective relationships both internally and externally.

• Appropriate management of time and workload. Ensuring that any materials produced are consistent with the Department’s visual style guide, branding, and digital strategy

Essential Criteria:

1. Significant experience leading the UX/UI design and research work of complex and/or transactional online services. For example, you can speak about large-scale projects and tangible outcomes you are proud to have delivered in the past.

2. Proven experience working in a multi-disciplinary team, building rapport with, and educating stakeholders about the UX design methodology and its value. For example, you can speak about contributions you have made to improve a team, process, project or organization.

3. Outstanding oral and written communication skills. Demonstrated ability to collaborate and influence a wide range of audiences by clearly articulating your vision and design recommendations through a thoughtful rationale. For example, you can speak about how you would manage a situation where a colleague or stakeholder has different views than your own about a particular design.

Desirable criteria

1. Understanding the business context of Department of Employment and Workplace relations and/or Department of Education and other Australian Government departments and agencies related to employment and education.60%

2. Experience using a robust (e.g. multi-brands) design system in Figma 20%

3. Experience designing UIs to meet web accessibility standards. 20%

Residency and Clearance

• Must have Baseline Clearance or be able to obtain one

• Australian Citizen

• This role is open to ACT, NSW, QLD, SA, VIC, WA

Who are Local Peoples?

Local Peoples is a strategic research and design studio based in Melbourne and Canberra.

Our mission is to design healthy, resilient and resourceful communities. We are proud to be a certified B-Corporation with a strong focus on our social, environmental and economic impact.

We work across brand and digital design, place and experience design,, content and community engagement. Our key partners include state and local government, social enterprises, universities and large commercial organisations. All are experiencing complex challenges right now and we believe that design research, thinking and delivery can help to solve these challenges and make positive change for people and the planet.

We produce www.mattersjournal.com, a publication and community of 100K+, which focuses on design-led social innovation and impact.

Benefits of working with Local Peoples:

• We are experts in team design and augmentation - supporting with the right skills and experience at the right time.

• We are leaders in the human centred design space with diverse design skills across brand design, service design, User interface (UI) and User experience (UX) design, design research, communications and place design.
• We are a certified B-Corporation and prioritise the social, environmental and economic impact of our work.
• Our people always have the full support of the studio to call upon for design thinking, tools and tips, so you are not just getting access to one bright mind, but a collective of many with diverse and deep experiences.
• We are top tier talent who are experienced and incredibly passionate about supporting the impact of your agency and the public sector

Local Peoples proudly supports the LGBTQ+ community, neurodiverse individuals, and First Nations people. We are committed to creating inclusive spaces where everyone, regardless of their identity, feels valued and respected. Together, we strive for equality and a positive future for all.

Local Peoples works, creates, and plays on the lands of the Wurundjeri, Bunurong, and Wathaurong peoples of the Kulin Nation, land which has never been ceded. We thank them for caring for this land for over 40,000 years and recognize and pay our deepest respect to Elders past, present, and emerging. This always was and always will be Aboriginal land