Senior CRM Developer

Local Peoples is seeking enthusiastic and talented Senior CRM Developer in the ACT to join our team as embedded members with our prestigious Government client. The Chief Information Officer Division (CIOD) provides a range of enabling services and operations delivery to the department and to Australian businesses and is seeking experienced and motivated CRM Developers to assist with the development of CRM modules within an existing Dynamics 365 Instance.

Responsibilities:

• Develop a CRM/Power Apps Module/s and workflows from documented User Stories and Requirements to support the various stages of the regulatory compliance process.

• Configure CRM connectors/integrations to support data flows between various systems, including Azure SQL, the Department’s finance system (TechOne) and the Departments Data Platform.

• Customize the layout, look and feel of the CRM interface to provide a user-friendly experience.

• Integrate various system components, apply secure coding practices, and conduct peer reviews of code and infrastructure.

• Deliver technical outcomes and develop and maintain Azure-based web API and portal applications to support legislative reporting requirements and new regulatory processes.

• Contribute to a multidisciplinary agile project team and provide input to technical design documentation.

• Perform leadership and mentoring tasks as needed.

Essential Criteria:

1) Technical (D365/PowerApps): Demonstrated (minimum 6 years) experience in the following: a) Developing and configuring D365/Power Apps Modules. b) Developing/configuring external data source connectors/integrations into D365. Configuring CRM workflows, Plugins and Cloud Flows. c) Create dashboards from documented User Stories/requirements! d) Configuring CRM Dashboards for various business consumers e) Experience with Azure tools such as: KeyVault, Appinsights and App Services, API management.

2) Comprehensive understanding of D365’s security model, including security roles, field-level security, team-based security, and hierarchy-based security. Developing CRM Security models, access controls and role permissions, field permissions and Data migrations into CRM, including scripts and data migration tools.

3) Technical (ancillary): Demonstrated (minimum 6 years) experience in the following: a) Experience with Azure services such as Azure, Logic Apps, Azure Functions, and Azure Service Bus for creating cloud-native applications integrated with D365. b) Experience in Dataverse API integration and Power Automate flows & background workflow plug-ins ASP.Net, .Net framework and C# development. c) Managing source control, builds and deployments using Azure DevOps Tracking and managing tasks in Azure DevOps SharePoint online d) Demonstrated experience with Azure OpenAI Service.

4) Cultural fit: Ability to work in a fast paced, agile, environment. Ability to clearly articulate progress and work item status against agreed deadlines. Ability to pragmatically change direction and scope as new information is identified. Ability to work with geographically dispersed teams Ability to work with technical and non-technical staff. Ability to mentor junior developers and contribute to the team’s skill development by sharing knowledge and best practices. Ability to translate technical concepts into business terms for stakeholders and end-users.

Residency and Clearance

• Must have Baseline Clearance or be able to obtain one

• Australian Citizen

• This role is open to ACT

Who are Local Peoples?

Local Peoples is a strategic research and design studio based in Melbourne and Canberra.

Our mission is to design healthy, resilient and resourceful communities. We are proud to be a certified B-Corporation with a strong focus on our social, environmental and economic impact.

We work across brand and digital design, place and experience design,, content and community engagement. Our key partners include state and local government, social enterprises, universities and large commercial organisations. All are experiencing complex challenges right now and we believe that design research, thinking and delivery can help to solve these challenges and make positive change for people and the planet.

We produce www.mattersjournal.com, a publication and community of 100K+, which focuses on design-led social innovation and impact.

Benefits of working with Local Peoples:

• We are experts in team design and augmentation - supporting with the right skills and experience at the right time.

• We are leaders in the human centred design space with diverse design skills across brand design, service design, User interface (UI) and User experience (UX) design, design research, communications and place design.
• We are a certified B-Corporation and prioritise the social, environmental and economic impact of our work.
• Our people always have the full support of the studio to call upon for design thinking, tools and tips, so you are not just getting access to one bright mind, but a collective of many with diverse and deep experiences.
• We are top tier talent who are experienced and incredibly passionate about supporting the impact of your agency and the public sector

Local Peoples proudly supports the LGBTQ+ community, neurodiverse individuals, and First Nations people. We are committed to creating inclusive spaces where everyone, regardless of their identity, feels valued and respected. Together, we strive for equality and a positive future for all.

Local Peoples works, creates, and plays on the lands of the Wurundjeri, Bunurong, and Wathaurong peoples of the Kulin Nation, land which has never been ceded. We thank them for caring for this land for over 40,000 years and recognize and pay our deepest respect to Elders past, present, and emerging. This always was and always will be Aboriginal land